Hibajee13 Privacy Policy — how your data is collected and kept secure

Hibajee13 believes that every member's personal data belongs to them. We are custodians of that data — not its owners. This privacy policy explains what information hibajee13 holds about you, why we hold it, and how it is kept safe.

Our goal is to explain all of this with complete transparency — not in legal jargon, but in plain, straightforward language, so every member understands exactly what happens with their data.

Hibajee13 collects data in three ways: information you provide directly, data generated as you use the platform, and information received from payment providers.

Hibajee13 uses the data it collects only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Required for account creation, verification, and management — these services cannot be provided without it.
• Transaction processing — payment information is used to complete deposits and withdrawals accurately.
• Customer support — when you contact us with an issue, we need your information to identify you and provide assistance.
• Ensuring security — usage data is analysed to detect and prevent fraud, account hacking, and money laundering.
• Legal compliance — certain information must be retained to meet regulatory requirements.
• Service improvement — hibajee13 analyzes how members use the platform to continuously enhance your experience.
• With your consent, promotional offers, new game updates, and special deals may be sent to you via SMS and email. You can unsubscribe at any time.

Hibajee13 does not sell your data — that is our policy. However, certain information may be shared in the limited circumstances outlined below.

• Payment provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy.
• Game Providers: During live games, session data is shared with providers such as Evolution Gaming or Pragmatic Play — no personally identifiable information is transmitted.
• Law Enforcement: Disclosure of information may be required by law or court order. Where possible, you will be informed in advance.
• Technology Infrastructure: We work with trusted partners for cloud server and security services, all of whom are bound by data protection agreements.
• Your information is never shared with advertising companies, data brokers, or any third party for commercial purposes — not ever.

Hibajee13 uses multiple layers of industry-standard security measures to keep your stored data safe.

• All data is stored in encrypted form. All traffic to and from our servers uses TLS 1.3 protocol.
• Passwords are never stored in plain text — only a salted bcrypt hash is kept.
• Our servers are protected at both physical and digital levels. No unauthorised access is permitted.
• Data is backed up regularly, and all backups are encrypted.
• After account closure, data beyond legal retention requirements is generally deleted within 5 years.
• In the event of a security breach, hibajee13 will notify all affected members within 72 hours.

The hibajee13 website uses cookies. Cookies are small data files stored in your browser that help improve your experience on the platform.

• Essential cookies: Login sessions and language preferences — the site cannot function without these. They cannot be disabled.
• Performance cookies: Page load speed and error tracking — these help make the site faster and more reliable.
• Analytics Cookies: Time spent on each page and which features are used most are tracked and analysed anonymously.
• Third-party advertising cookies: hibajee13 does not use third-party advertising tracking cookies.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain parts of the site to stop working.

As a hibajee13 member, you have the following rights over your own data.

Hibajee13 strictly prohibits access to all its services for anyone under the age of 18. This is not merely a regulatory requirement — it is our ethical responsibility.

• Date of birth is verified at the time of registration. If you are under 18, registration cannot be completed.
• Age is re-verified during the KYC process. Any discrepancies found will result in the account being suspended.
• Hibajee13 does not collect any information from minors. If such data is collected by mistake, it will be deleted as soon as we become aware of it.
• If you suspect that a minor is using an account, please contact support@hibajee13.click — action will be taken promptly.

Hibajee13 may update this Privacy Policy when necessary. In the event of any changes:

• Minor changes will be reflected on this page, and the date at the top of the page will be updated accordingly.
• For significant changes, you will be notified via SMS to your registered mobile number and by email at least 7 days in advance.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with hibajee13.