There are a few common reasons the hibajee13 app may fail to open — an outdated version, accumulated cache, or low device storage. Try the steps below one by one:
Force close the app: Swipe hibajee13 closed from your phone's recent apps, then reopen it.
Clear the cache: Settings → Apps → hibajee13 → Storage → Clear Cache. A buildup of cached data can cause the app to slow down or crash.
Check for updates: Visit the Google Play Store or hibajee13's official website to download the latest version. Older versions often don't work with newer servers.
Restart your phone: Occasional background processes can cause the app to crash — a restart usually fixes it.
Log in via browser: If the app isn't working, temporarily open hibajee13.click in Chrome or Samsung Internet — all features work in the browser too.
Hibajee13 defaults to a Bangla interface for Bangladeshi members, but switching languages is straightforward:
On the website: Look for the language selection icon (🌐) or dropdown in the top right corner of the page or in the footer. From there, select Bangla (Bangladesh) or English.
In the app: Tap the bottom menu or hamburger icon → Settings → Language → select your preferred language.
Saved while logged in: Your language preference is saved when you're logged in — no need to change it again next time.
At hibajee13, winnings are generally credited to your account right after a game ends. That said, timing can vary slightly depending on the bet type:
Sports Betting (pre-match): Winnings are typically credited within 1–5 minutes of the match ending and the official result being confirmed.
Live bet: As soon as the event ends — in most cases within 30 seconds to 2 minutes.
Casino & Slots: Winnings are added to your balance instantly at the end of each spin or round.
Jackpot wins: Large jackpot wins (৳50,000+) may take 1–24 hours due to manual verification.
Many members have questions about withdrawal fees and limits at hibajee13. Here's a full breakdown:
Processing fee: hibajee13 does not charge any withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges — this is determined by each payment provider's policy.
Minimum withdrawal: ৳500. Withdrawals below this amount are not permitted.
Maximum Withdrawal: Before KYC verification, the daily withdrawal limit is ৳10,000. For verified members, the daily limit goes up to ৳5,00,000.
Processing Time: Usually 1–15 minutes. During peak hours or for larger amounts, it may take up to 1–3 hours.
Withdrawing bonus funds: Winnings from bonuses require wagering conditions to be met before withdrawal. There are no such restrictions on winnings from your own deposited funds.
Hibajee13's responsible gaming tools are accessible directly from within your account — no need to contact anyone separately. Here's how to use each tool:
Deposit limit: Account Settings → Responsible Gaming → Deposit Limit → Set your daily/weekly/monthly limit. For example, if you want to cap deposits at ৳3,000 per month, set it there. Lowering a limit takes effect immediately; increasing it requires a 24-hour cooling period.
Session timer: Account Settings → Responsible Gaming → Session Timer → choose 30 minutes, 1 hour, or 2 hours. An on-screen alert will appear once the time is up.
Cooling-off period: Account Settings → Responsible Gaming → Cooling-Off → Take a break from 24 hours up to 30 days. Betting and deposits are disabled during this period.
Self-exclusion: Account Settings → Responsible Gaming → Self-Exclusion → Apply to be excluded for 6 months, 1 year, or permanently. Takes effect immediately upon submission.
The registration process at hibajee13 is intentionally straightforward — you can create an account in just 3–5 minutes. Here's what you'll need:
Full name: Enter your name exactly as it appears on your NID or passport — it will be verified during KYC.
Active mobile number: The number used for OTP verification must be active and in your possession. Using your bKash or Nagad number makes payments even more convenient.
Email address: Enter a valid email address — it will be needed for important notifications and password resets.
Date of birth: You must be 18 years of age or older. Providing an incorrect date of birth will cause issues during KYC verification.
Strong password: Use at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols.
Your complete betting history and financial transactions are saved in your account dashboard on hibajee13. Here's how to view them:
Betting history: Log in → click the profile icon at the top right → "Bet History" → filter by date or sport.
Transaction history: Profile → "Transactions" → here you'll find a full record of deposits, withdrawals, and bonuses. Each entry shows the date, amount, and status.
How far back can records be viewed: The last 30 days are shown by default. Adjust the date range to view up to 6 months of past data.
Finding a specific bet: You can search by Bet ID or match name. If you have a dispute, share the Bet ID with support.